We utilize the latest in collection technology. Once an account is entered into our system, we initiate contact with the patient/client by letter and telephone. We send a series of letters and our staff makes technology assisted and pure manual calls. We continually review each account to determine the best approach for your maximum recovery. Skip tracing commences as soon as mail is returned or we are unable to contact someone by telephone. If a patient or client has moved out of state, we forward the account to our network of cooperating collection agencies.
Our clients can access regular status reports through Client Services. We accept settlements only within the parameters that you set. Accounts are continually touched by our technology for additional information or payment.
After applying our collection strategies to your accounts, those accounts without recovery are analyzed for potential legal action. If an account qualifies for legal action, it will be forwarded to our attorneys for review. Collection Bureau will file legal proceedings on your behalf as a final step in attempting to procure payment for you. This legal process will NOT cost you any court costs or attorney fees. There is no increase in the contingency fee rate. We have full-time retained attorneys handling these actions so the process is seamless.