Client Services Tutorials

Logging in to Client Services

This video provides step-by-step instructions to login to your Client Services account. Should you have any issues, don’t hesitate to contact us.

Assign Accounts

Learn how to assign collection accounts via the Client Services online portal.

Monitoring Accounts

This tutorial video walks you through how to monitor accounts that have been assigned to CBI via the online Client Services portal.

Access Reports

Learn how to access valuable information using the reporting feature of Client Services. This tutorial will show you step-by-step how to create and view reports online.

Contact CBI

This video tutorial demonstrates how to contact CBI using the online Client Services portal.

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